Governor Ernie Fletcher’s Communication Office
Governor Ernie Fletcher announces 500 new jobs coming to Radcliff with Cardinal Health customer care center

Press Release Date:  Thursday, September 29, 2005  
Contact Information:  Brett Hall
Michael Goins
Jodi Whitaker

FRANKFORT, Ky. – Governor Ernie Fletcher and Economic Development Cabinet Secretary Gene Strong announced today that Cardinal Health, the leading provider of products and services supporting the health-care industry, will open a new customer care center in Hardin County.

The project is expected to create 500 new Kentucky jobs and represents a significant investment in the commonwealth.  The 81,900 square-foot facility will be located in Radcliff and is expected to be operational in early 2006. 

“These new jobs being created by Cardinal Health will be a tremendous economic boost to Radcliff and Hardin County,” said Governor Fletcher. “I firmly believe the company will find the resources, including a first-class workforce, low business costs, and a pro-business atmosphere, that will allow it to grow and thrive in Kentucky.”

The new center will provide support services for Cardinal Health’s 50,000 customers in the United States, including hospitals, pharmacies and physicians offices.  Focused on the high-growth health-care market, Cardinal Health has built the industry's broadest suite of products and services that help improve quality, safety and efficiency all along the chain of care. The company manufactures and distributes pharmaceuticals and medical supplies, offers clinical services to hospitals and develops automation systems that improve the management and delivery of supplies and medication.

“Our customers rely on Cardinal Health to help them provide superior patient care, and therefore we take very seriously the service infrastructure we are building to support them,” said Steve Peale, vice president of customer service project management for Cardinal Health. "Our goal is to build advanced customer-service operations that exceed customer expectations for responsiveness and efficiency. We see the city of Radcliff and state of Kentucky as ideal locations to recruit talented employees who can help us achieve this goal and continue to grow our business for the future."

Radcliff Mayor Sheila C. Enyart added, “This is a very exciting time for Radcliff.  We want to thank Cardinal Health for sharing our vision of Radcliff as a wonderful place to live and work.  We would also like to thank the Commonwealth of Kentucky, the Kentucky Economic Development Cabinet, our legislators and all of the members of the teams on both sides of this project who have worked so hard to make this day a reality.  There are simply no words to express how important this is to Radcliff.  This is the beginning of a long-term partnership with an outstanding corporation.  We are looking forward to working with Cardinal Health to help them meet and exceed their goals.”

The Kentucky Economic Development Finance Authority (KEDFA) gave Cardinal Health preliminary approval at its meeting today for tax benefits up to $8 million under the Kentucky Jobs Development Act (KJDA), an incentive program aimed at increasing service- and technology-related employment in the state.  A community profile for Hardin County can be found at the following link:

Applications and information about the new jobs will be available beginning Monday, Oct. 3, at  Applicants should possess strong communication, interpersonal and problem solving skills to respond to customer inquiries or issues in an effective manner. 

Headquartered in Dublin, Ohio, Cardinal Health, Inc. is a $75 billion, global company serving the health-care industry with a broad portfolio of products and services.  It manufactures and distributes pharmaceuticals and medical supplies, offers a range of clinical services and develops automation products that improve the management and delivery of supplies and medication for hospitals, physician offices and pharmacies.  Through this diverse offering, Cardinal Health delivers integrated health-care solutions that help customers reduce their costs, improve efficiency and deliver better care to patients.  Ranked No. 16 on the Fortune 500, Cardinal Health employs more than 55,000 people on six continents.  More information about the company may be found at

# # #

The Kentucky Cabinet for Economic Development is the primary state agency in Kentucky responsible for creating new jobs and new investment in the state. New business investment in Kentucky in 2004 totaled nearly $2.3 billion with the creation of just over 16,500 new jobs. Information on available development sites, workforce training, incentive programs, community profiles, small business development and other resources is available at