Office of the Attorney General
Attorney General Conway Announces Refund from Company that Violated No-Call List

Attorney General Jack Conway announced today that 58 Kentucky consumers will receive a total of $17,276.55 in restitution as a result of a settlement reached with DNH Consulting for violating Kentucky’s Do Not Call Law. Consumers entitled to a refund will be receiving their checks in the mail directly from the Kentucky Attorney General’s Office within the next few days.

"This investigation should send a clear message that there are consequences for a failure to observe the Do Not Call Law and Kentucky statutes that prohibit telemarketing fraud,” said Attorney General Conway. “We are proud to have recovered full restitution for the consumers in this case."

DNH Consulting, also known as Health Services of Oviedo, Fla., allegedly violated Kentucky’s Do Not Call Law and telemarketing fraud statute by soliciting Kentucky consumers that were on the Do Not Call List to purchase a discount prescription card.

These calls were made from November 2006 to July 2007, and in some cases, consumers’ credit cards or bank accounts were illegally charged for items that they did not approve. As a result, DNH has agreed to pay a civil penalty of $10,000, in addition to the restitution received by Kentucky consumers. The restitution amounts range from $40 to $499 per consumer, depending on the amount debited. The agreement with DNH was entered in Franklin Circuit Court by Judge Thomas Wingate.

Anyone who purchased a discount health card from DNH Consulting or Health Services can call the Office of Consumer Protection at 1-888-432-9257.

"The Office of Consumer Protection will investigate any additional violations that come to its attention, as we continue to work to protect Kentucky families and consumers,” General Conway said.

For more information about the Do Not Call Law or to sign up for the Do Not Call List, visit www.ag.ky.gov.