Office of the Attorney General
Attorney General Conway Warns Kentucky Storm Victims about Scams, Fly-By-Night Contractors

Press Release Date:  Tuesday, July 20, 2010  
Contact Information:  Shelley Catharine Johnson
Deputy Communications Director
502-696-5659 (office)

Attorney General Jack Conway today warned victims of this weekend’s deadly storms and flash flooding in Eastern Kentucky to be vigilant against fly-by-night repair crews, bogus charitable collectors and storm-related scams.

"First and foremost, my thoughts and prayers are with those who lost loved ones and those who have lost their homes as a result of the devastating flash flooding," General Conway said. "I want to ensure that Kentucky storm victims are not victimized a second time by unscrupulous contractors, also known as ‘storm chasers,’ who prey on people’s misfortune."

Common natural disaster scams include outright fraud, shoddy construction, charity scams, impersonating officials and loan scams.

Storm Repair Tips for Consumers

  • Never pay in advance for labor. Scam artists often take advance payments from consumers and never return to complete the work.
  • If possible, use local, reputable contractors for repairs.
  • Ask if the contractor is licensed, bonded (if required by the city or county) and insured.
  • Check unknown companies out with the Better Business Bureau (Lexington/Eastern KY 1-800-866-6668 or Louisville/Western KY 1-800-388-2222) or call General Conway’s Office of Consumer Protection at 1-888-432-9257 to see if information is available about the company.
  • Demand a written contract. If possible, get estimates from several contractors.
  • Be suspicious of unfamiliar, out-of-state vehicles and those who offer repair work at unreasonably low prices.

General Conway asks that consumers report any incidents of possible fraud or shoddy construction work and repair to his Consumer Protection Hotline at 1-888-432-9257 or file a complaint online at

Mold Remediation

Mold remediation is also a concern for victims of flooding. For more information visit